Privacy Policy

Last Updated: June 2025

This Privacy Policy (the “Policy”) outlines how information is collected, used, and shared when you interact with this website HallMark Restorations Fort Lauderdale/ (the “Website”). This Policy also covers any information you may provide when submitting a request for a quote through the Website.

This document explains:

• The types of personal data collected through the Website and how that information is used or shared;
  
  
• The options available to you concerning the use of your personal data;
  
  
• The safeguards we implement to prevent unauthorized access or misuse of your information;
  
  
• How you may correct, update, or request deletion of any personal data we retain.
  
  

Information Collection, Usage, and Disclosure

We collect personal data that you voluntarily provide through the Website’s form fields or direct communications. This may include, but is not limited to, your name, email, phone number, and address.

We use this information solely to respond to your inquiry and fulfill your request. Your information may be shared with our Premier Partners (as defined in our Terms of Service), and those Premier Partners may further share it with their employees, contractors, agents, or related entities in order to assist with your request.

We do not sell your personal data. However, your submission constitutes consent to share your information as described above. Unless you opt out, we may also contact you via email about new services, updates to this Policy, or other relevant communications.

Managing Your Information and Preferences

You may opt out of future communications at any time by contacting us at [email protected]. You also have the right to:

• Inquire about the personal information we currently hold about you;
  
  
• Request corrections or updates to your data;
  
  
• Ask for the deletion of your personal data;
  
  
• Raise concerns regarding how your information is being used.
  
  

Protecting Your Data

We take the security of your personal information seriously. When sensitive data is submitted through the Website, it is encrypted during transmission and protected both online and offline.

You can confirm that your data is being securely transmitted by checking for the lock symbol in your browser’s address bar and verifying the presence of “https://” in the website URL.

Only personnel with a legitimate business purpose (such as providing customer service or generating quotes) have access to your personal data. Our servers are kept in secure environments to prevent unauthorized access.

If you believe that we are not abiding by this Policy, please contact us at [email protected].

Privacy Notice for California Residents (CCPA/CPRA Compliance)

The California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), grants residents of California specific rights regarding their personal information (PI). This section explains what data we collect and how California residents may exercise their legal rights.

Categories of Personal Information Collected

We may collect the following categories of PI from visitors and users over the past 12 months:

• Contact Details: First and last name, phone number, email address, physical address
  
  
• Online Identifiers: IP address, browser/device details
  
  

Sources of Collected Information

We obtain PI through the following methods:

• Directly from consumers through website submissions, calls, reviews, or email
  
  
• From vendors, Premier Partners, or other third-party service providers
  
  
• Through your activity or interaction with the Website (e.g., IP address, quote forms)
  
  
• From publicly available sources, including social media and other platforms
  
  

Purpose of Data Collection

We collect and use personal data to:

• Respond to your requests and provide quotes or information
  
  
• Communicate about services that may interest you
  
  
• Provide customer support and service updates
  
  
• Improve the Website’s content, performance, and features
  
  
• Ensure security, integrity, and lawful use of data
  
  
• Fulfill our legal and regulatory obligations
  
  

Data Retention Guidelines

We retain personal information based on the nature, amount, and sensitivity of the data, the purposes for which it was collected, and applicable legal requirements. We strive to retain only as long as necessary to fulfill these purposes.

Entities With Whom We Share Your Data

We may disclose your PI to:

• Premier Partners and their representatives or contractors
  
  
• Service providers engaged to support our operations
  
  
• Subsidiaries and affiliates
  
  
• Governmental or regulatory bodies as required by law
  
  
• Legal counsel, auditors, or authorized advisors
  
  

Rights of California Consumers

California residents have the following rights under the CCPA/CPRA:

• Right to Notice: You are entitled to know what categories of PI are being collected and for what purpose.
  
  
• Right to Know: You may request that we disclose the categories and specific pieces of PI we have collected about you in the past 12 months, including the sources, purpose, and any disclosures or transfers made.
  
  
• Right to Deletion: You may request the deletion of personal data we have collected from or about you, subject to certain legal exceptions.
  
  
• Right to Non-Discrimination: Exercising your rights will not result in denial of services or unfair treatment.
  
  
• Right to Opt-Out of Sale or Sharing: Although we do not sell personal information, this right exists under CCPA/CPRA.
  
  

Submitting a Request to Know or Delete Your Information

To exercise your privacy rights under the CCPA/CPRA, you may email us at [email protected] with the subject line including your full name, email address, phone number, and date of your initial inquiry. We aim to respond to all verified requests within 20 business days.

Use of Authorized Representatives

You may authorize someone else to submit a privacy-related request on your behalf. Authorized agents must submit valid written documentation proving their authority to act on your behalf.

Company Information

• Business Name: HallMark Restorations Fort Lauderdale
  
  
• Service Type: Residential Water Damage Restoration
  
  
• Service Area: Fort Lauderdale, FL
  
  
• Phone Number: 754-277-2016
  
  
• Business Hours: Monday – Sunday | 08:00 AM – 08:00 PM
  
  

If you have any questions about this Policy or our practices, please contact us at [email protected].